Mill 1 FAQs
Mill 1 Booking, Payment Schedule, Decor & Staff FAQs
Q: How do I secure my event/reserve the day of my event?
A: We host one event per day. Days are reserved on a first come first serve basis via a security deposit of $750.00 made out to ‘Open Square LLC’ (we only accept checks) and a signed contract (non-refundable if you cancel).
Q: Can you hold a date for me?
A: No. We do not hold dates. Dates are reserved or they are open.
Q: Once I secure my date, when are the rest of my Mill 1 payments due?
A: Six months before your event, you will pay 100% of the room charge (including known décor additions and tax) and you will begin working with our Mill 1 Event Coordinators on your seating plan and bar choices. Thirty days before your event, you will pay your full bar bill (if applicable), and any un-billed room extras.
Q: What does your staff manage before my event and the day of my event?
A: Prior to your event, Mill 1 Event Coordinators will work with you to create a detailed floor plan, arrange for your beverage needs, ensure your vendors have directions and know where to park, etc. The day of your event, Mill 1 staff sets up table and chairs, welcomes your vendors, address any needs you have related to the space (temperature, etc.) and coordinates the flow of the event. Event Coordinators do not decorate or supervise your event.
Q: Can I come in the day before or the day after my event to decorate and/or breakdown?
A: No. Your rental is for a particular length of time on a particular day. You may pay for access to the space for additional sequential hours on the day of your event for $100/hour. We have events booked sequential days and are not able to manage event material the day before or after.
Q: When do people decorate the space for an event?
A: Your caterer will put linens on the tables and set the tables. Your florist (if applicable) will place centerpieces and other floral details. We will place any decor items you order from us in the three hours immediately before your event. You are responsible for placing and removing any additional decor items (welcome table items, seating cards, gift table decor, etc.). Additional consecutive hours to decorate are available for $100 per hour with a $100 minimum. You must ask for any additional time—beyond the contractual 3 hours—in writing 30 days or more before your event so Mill 1 has time to send an invoice and schedule staff.
Q: What if I don’t want to decorate the space myself?
A: You have three options:
- Ask someone you know to place and remove special decor items within the 3 hour set-up time.
- Hire a planner to place and remove special decor the day of your event and/or supervise your event. Check our Preferred Vendor list for wonderful event planners.
- Negotiate with your florist or other vendor to place and remove special decor the day of your event.
Q: What are my chair options?
A: The black chairs in Mill 1 are included in your Mill 1 rental. White folding chairs are included in a Mill 4 Ceremony space rental. Your Event Coordinator can coordinate renting other chairs at an additional cost.
Q: How many people can you accommodate?
A: For a conference with classroom style seating, 300. For a private event, 200 with a dance floor and 250 without a dance floor.
Q: Do you have audio or visual presentation equipment we can use?
Q: How many candles may I use?
A: You may have 3 candles per table and 1 candle per window sill. ALL candles must be in a container and the top of the flame must be 2 inches below the top of the container.
Q: I’d like the hang things. Is that okay?
A: Our insurance carrier requires that Mill 1 staff perform ALL work that requires a ladder. The fee for this work is $100/hour with a one-hour minimum. Mill 1 must approve any special decor, including hanging ones, that are attached to the building. You must ask for ladder time in writing 30 days or more before your event so Mill 1 has time to invoice you and schedule staff. You may NOT hang anything on painted walls.
Q: Can I have my ceremony at Mill 1 too?
A: Yes. we have two ceremony spaces. The Mill 4 ceremony space includes white folding chairs for up to 150 guests and costs $850. Mill 4 is adjacent to Mill 1. The Mill 4 ceremony rental is for 3 hours.
Having a ceremony within the Mill 1 event space is an option for events of 90 or less guests. A ceremony in Mill 1 is $750 and this rental adds one hour to your Mill 1 rental. We do not allow ceremonies in Mill 1 for more than 90 guests under any circumstances. The black chairs in Mill 1 are included in your Mill 1 rental. We can arrange for different chairs at an additional cost.
Q: Do you provide food?
A: No. We provide the space (with tables and chairs) and bar staff/glasses, you choose a licensed and insured catering company to set your tables (linens/china, flatware, water goblets) and serve your food and clean up after your meal. See our list of preferred vendor list for caterers we love working with and who we know do an exceptional job for their customers.
Q: Can my caterer drop off food?
A: No. we require full-service catering. Food must be prepared, transported, set out and/or served and cleaned up by the caterer’s employees.
Q: Can I bring in my own appetizer/grandmother’s famous recipe/food of any kind?
A: No. Under no circumstance may food be brought in by the renter except for desserts made by a professional licensed and insured bakery.
Q: Is your kitchen Kosher or Halal certified?
Q: Do I have to use your bar?
A: Yes. Absolutely no outside beverages (alcoholic or non-alcoholic) may be brought into Mill 1. There is a $1,000 Friday, Saturday and Holiday event bar minimum and a $500 bar minimum all other days, even if you’re not serving alcohol at your event.
Q: Can I bring in alcohol?
A: No. Bringing outside alcohol into our venue is a violation of our liquor license.
Q: May I have wine bottles on the tables?
A: Yes but there is a fee for each bottle on a table. Speak to your Event Coordinator for details.
Q: If I purchase an Open Bar package, which adult guests are included in my bar bill?
A: Open bar package confirmed guest counts include all adult guests with the exception of pregnant women. Mill 1 does not make exceptions for any other category of adults when you purchase an open bar.
Q: I have a relationship with a person or business that sells wine/liquor. Can I bring in my own wine or alcohol at a reduced rate?
A: No. We do not offer corking fees and we do not purchase alcohol from sources other than our regular distributors.
Q: Can I take any opened bottles of wine home with me?
A: No. The ABCC does not categorize us as a restaurant, and as such, they do not allow us to provide sealable wine bags like those you find in restaurants.
Q: Do you serve shots?
Q: Can I have just a wine & beer bar?
A: Sure. If you purchase an Open Bar, you may limit what’s offered to your guests in any way you like, but Open Bar prices remain the same. There is no discounted open bar for only wine & beer. If you choose cash bar or open bar by consumption, we are happy to only put out wine and beer.
Q: Can I order special wine/beer for my event?
A: If you purchase a Premium or Ultra Premium Open Bar package you may special order wine or beer. There is a per bottle charge in addition to the cost of the Open Bar package and there is a $250 minimum for special wine/beer orders.
Q: Can you get some cool microbrew beers for my event?
A: We carry a seasonal rotating stock of two to three craft beers at all times.